| << BACK |
Activities Gap Analysis: First-Line Supervisors, Customer Service
|
 = Your Preference for Activities |
 = Level Requirement |
Print | Return | Rescore |
|
| The following are the most important activities for this job, listed in order of importance. |
To edit your response, click on the name of the activity.
|
| |
 |
| Staffing Organizational Units |
|
| Guiding, Directing, Motivating Subord. |
|
| Establishing/Maintaining Relationships |
|
| Communicating With Other Workers |
|
| Documenting/Recording Information |
|
| Resolving Conflict,Negotiating w/ Others |
|
| Scheduling Work and Activities |
|
| Getting Info. Needed to do the Job |
|
| Coaching and Developing Others |
|
| Coordinating Work/Activities of Others |
|
| Performing Administrative Activities |
|
| Analyzing Data or Information |
|
| Organizing, Planning, and Prioritizing |
|
| Teaching Others |
|
| Making Decisions and Solving Problems |
|
| Judging Quality of Things, Srvc., People |
|
| Provide Consultation/Advice to Others |
|
| Monitoring and Controlling Resources |
|
| Processing Information |
|
| Developing and Building Teams |
|
| Communicating w/ Persons Outside Org. |
|
| Updating/Using Job-Relevant Knowledge |
|
| Implementing Ideas, Programs, etc. |
|
| Performing for/Working With Public |
|
| Interpreting Meaning of Info. to Others |
|
| Developing Objectives and Strategies |
|
| Identifying Objects, Actions, and Events |
|
| Monitor Processes, Material, Surroundings |
|
| Estimating Needed Characteristics |
|
| Evaluating Info. Against Standards |
|
| |
 |
|
|
Are the activities and level that are required in the job a good fit with your preferences? What types of activities are required that are a good fit, which ones are not? Would you be willing to perform that level of activity?
First-Line Supervisors, Customer Service Activity Match 86% |
| |
|
|
